Shipping Policy

Creative Children ships by courier or cartage company within Canada

Greater Vancouver Delivery Zone

Over $400 before taxes **.  FREE SHIPPING

 A minimum shipping charge of $35.00 applies to all orders less than $400 before taxes **.

**Oversize or overweight items may be subject to additional charges

Delivery to all other areas beyond the Greater Vancouver Delivery Area

The Actual shipping cost will be added to the invoice

Minimum shipping charge of $35.00

 Greater Vancouver Delivery Zone

Revised GVRD3

Beyond Point Orders

Freight charges will cover ground transportation only as serviced by a licensed carrier. Shipping involving barge, ferries and air transportation are the responsibility of the customer.

Delivery Times

Our standard delivery time for in-stock items is 4 to 7 business days to most locations

Door to Door

Our freight carriers deliver the front or back door of your facility.

If you require delivery beyond your front door, please contact us for a custom ship quote: An example would be to a classroom, inside room or to a different floor.

Receiving Shipments

Upon Arrival

1) Check your shipment carefully for any visible damage to boxes and confirm ALL boxes shipped have been received.  Note all discrepancies on the shipping documents at this time.  Open all boxes and check for hidden damage

2) Contact customer service immediately to report any damage and/or shortage.  Failure to report this information within 5 days may result in the carrier denying the claim. Customer Service: